The Shagun Pitara is the first-ever Wedding Gifting Concierge service in the US, offering a personalized experience that brings together all gifting essentials under one roof. We specialize in reflecting the rich cultural traditions of Indian weddings as well as cater to corporate events and institutional gifting, ensuring that each occasion is uniquely crafted to honor individual customs and preferences.

Our concierge service is a treasure trove of essentials, from traditional engagement platters to customized Mehendi and Haldi platters, trousseau boxes, Shagun items, favors, and exquisite décor. Everything you need to make your occasion a dreamscape is right here. Our wedding gifting concierge service endeavors to offer any product you desire under one roof. We understand India has such a diverse range of cultures that every wedding can be unique with its own rituals and requirements. Therefore, our team will be happy to work with you to bring your dream to life, whether it's a wedding, a corporate event or anything else. We aim to meet every need and desire, ensuring that your special day or event reflects your cultural heritage and personal style.

We focus on your preferences to create a memorable experience that mirrors your unique style and traditions. For a detailed explanation of our process, please visit our Concierge Service page.

Our oxidized jewelry is handcrafted by skilled artisans in the heart of India, showcasing exquisite craftsmanship and unique designs. Each piece reflects the rich heritage of our culture, making it a wearable piece of art.

Yes, for a variety of items, especially around festivals and special occasions, we offer shipping of single pieces and you can browse them directly on our website. We specialize in bulk orders, however, as that allows us to offer the best possible pricing. For instance, we can accommodate orders like 100 steel boxes with a mix of 1 platter, 1 engagement thali, 2 decorative pieces, and 50 to 75 favor items. Our focus on bulk orders allows us to bring competitive pricing to you, which is why single pieces for these items are not available. This approach ensures affordability and quality for all our customers.

Processing times for bulk orders vary based on the complexity and quantity of items. Our standard processing time for bulk orders is 5 to 7 days, excluding shipping time. However, depending on the complexity of the order, it can take up to 4 weeks. Additionally, during festival seasons, orders may take longer than the standard time window due to the high volume of orders processed.

For custom orders, our team will provide you with a detailed timeline once your requirements are confirmed.

Rest assured, we prioritize timely delivery and strive to meet your deadlines.

Absolutely! We understand that every wedding is unique. You can customize the quantities, colors, and designs of our products to match your wedding theme perfectly. Just let us know your preferences, and we'll make it happen.

We have longstanding relationships with our craftsmen and manufacturers. Quality assurance is our priority. Before shipping, every item undergoes rigorous checks to ensure it meets our high standards. The direct shipping method also guarantees that the items haven't been sitting on a shelf for months.

By ordering directly from us, you cut out middlemen and additional shipping charges. We offer competitive rates for bulk orders, ensuring you get the best value for your investment. Get in touch with our team to discuss your requirements and pricing options.

We offer a variety of payment options for your convenience. Currently, we accept major Credit Cards, Debit Cards, Google Pay, Shop Pay and other secure online payment methods.

Absolutely. We take your security seriously. Your credit card information is encrypted and protected with the latest technology.

Yes, we cater to resellers with bulk orders. Our exclusive team of craftsmen and manufacturers ensures high-quality products and timely delivery. Plus, we ship directly from our artisans to your doorstep, eliminating other unnecessary shipping charges.

Customer-drive cancellations: Once an order is placed, it goes into production immediately, and we are unable to accept cancellations at that stage.

Cancellations driven by us, The Shagun Pitara: Due to the handmade and custom nature of our products, there may be instances where an item becomes unavailable. In such cases, we will either consult with you to find a suitable alternative or, if we are unable to find an alternative, we will work with you to cancel the order.

We appreciate your understanding and cooperation. 

All items we sell are made to order and, for this reason, we currently do not accept returns.

Please also know that each product undergoes thorough inspection before shipping to ensure quality. If you feel there is still a concern, please reach out to us.

For more information about our Returns Policy, please visit our Shipping & Returns page.

You can read our detailed privacy policy by clicking on the "Privacy Policy" link located at the bottom of our website. If you have any specific questions about our privacy practices, feel free to reach out.